FAQ Section for Tahoe Grinder Company
1. What makes Tahoe Grinder Co. grinders unique?
Answer: Tahoe Grinder Co. specializes in high-quality, American-made grinders, known for their superior craftsmanship and durability. Our grinders are made from premium 6061-T6 extruded aluminum, ensuring long-lasting performance and consistent grind quality. We also prioritize eco-friendly production practices.
2. Are your grinders suitable for all types of herbs?
Answer: Yes, our grinders are designed to work efficiently with a variety of dried herbs and spices, providing a consistent and fluffy grind every time. They are ideal for both recreational and medicinal cannabis users.
3. What different types of grinders do you offer?
Answer: We offer a range of grinder designs, including 2-piece, 3-piece, and 4-piece configurations, each catering to different user preferences and needs. Our grinders also come in various sizes and designs to suit all types of users.
4. How do I clean my Tahoe Grinder Co. grinder?
Answer: For metal grinders, soak them in isopropyl alcohol and gently scrub with a toothbrush or pipe cleaner. Avoid using isopropyl alcohol on plastic or acrylic grinders; instead, clean them with dish soap and warm water. Periodic cleaning is essential to maintain optimal performance.
5. Do you offer custom designs or engraving?
Answer: Yes, we provide custom laser engraving services for our grinders. You can personalize your grinder with a design, message, or logo of your choice, making it a unique accessory or a perfect gift.
6. What is your return policy?
Answer: We accept returns on unused products within a specified period from the purchase date. If you’re not satisfied with your purchase, please contact our customer service team for assistance with returns and refunds.
7. How eco-friendly are your production practices?
Answer: We are committed to sustainability. Our grinders are made from eco friendly aluminum, and our production process adheres to a zero-waste policy, recycling all cardboard packaging and repurposing all metal scraps.
8. Can I purchase Tahoe Grinder Co. products wholesale?
Answer: Yes, we offer wholesale purchasing options for retailers. Please contact our sales team for more information on wholesale pricing and orders.
9. Do you ship internationally?
Answer: Currently, we ship to select international locations. Please check our shipping policy or contact our customer service for more details on international shipping.
10. How can I contact customer support for more assistance?
Answer: Our customer support team is available to assist you with any queries or concerns. You can contact us via email, phone, or through our website’s contact form. Our team is dedicated to providing timely and helpful responses.