Shipping
Free shipping is included for all orders over $20
We only ship Monday through Friday (we do not ship on the weekends or holidays)
Most U.S. orders ship within 2-3 business days from receipt and we will send you a separate shipping confirmation e-mail with the tracking number when the order ships.
Please note that there are restrictions on some items and cannot be shipped to international destinations. All International orders will be contacted separately for order confirmation.
Refund & Returns Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a partial refund, full refund, or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and the full name of the purchaser.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds
Refunds may take 2-3 days to officially post. If your refund is missing or late, please confirm with your credit card company and bank prior to contacting us. Contact us at tahoegrindercompany@gmail.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping Returns
Email us at tahoegrindercompany@gmail.com to get the shipping process started.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Privacy Policy
This privacy policy outlines the types of personal information we collect, how we use it, and your options for managing your personal data.
We understand that your privacy matters. Which means your privacy is priority number one for Tahoe Grinder Company while processing your orders.
Lets get straight to the point. Tahoe Grinder Company will only use personal information to ship your order. Period. That’s it; no email marketing or anything of the sort. Nothing is ever distributed to 3rd parties. You buy, we ship, that’s it! We will never sell or share your personal information with third parties.
Card payments are processed through PayPal’s secure payment gateway; We don’t save card info and nor does PayPal. In fact we don’t even see the card information! All data in and out of our website is also encrypted using a SSL certification.
If you have any questions or concerns about our privacy policy, please don’t hesitate to contact us at tahoegrindercompany@gmail.com.
Thank you,
Tahoe Grinder Company